End User License Agreement
FELAMITY TECHNOLOGIES LLP
Effective Date: 05.05.2025
1. DEFINITIONS
The following definitions apply throughout this Agreement:
1.1 “Licensor”
Refers to Felamity Technologies LLP, having its principal place of business at 44,
Beerangikula Street, Tiruchirappalli, Tamil Nadu, India – 620008.
1.2 “Licensee” or “User”
Refers to any individual, company, organization, or other legal entity that has legally acquired,
installed, or accessed the Software provided by Felamity Technologies LLP.
1.3 “Software”
Means all components, modules, interfaces, tools, scripts, documentation, updates, patches,
and features provided under the brand of Felamity Technologies LLP, including:
(i) Proprietary offline AI platforms (e.g., RAGSUITE),
(ii) Model configuration tools,
(iii)Local or cloud-based deployment systems,
(iv)GPU workstation client packages,
(v) APIs or SDKs developed and owned by Felamity.
1.4 “Free Version”
The freely downloadable or usable edition of the Software with limited functionalities and no
support for advanced or enterprise features.
1.5 “Advanced Version”
The paid, feature-enhanced version of the Software with expanded tools, integrations,
performance support, and license-bound usage rights.
1.6 “License Key”
A unique code or digital credential issued by Felamity to activate the Advanced Version or to
enable specified modules or configurations.
1.7 “Third-Party Components”
Refers to open-source AI models, libraries, APIs, or embedded code not developed by Felamity
but included in or compatible with the Software. Notably includes AI models governed under
licenses such as the MIT License (e.g., LLaMA, Mistral, Falcon, SentenceTransformers).
1.8 “Client Data”
Includes any files, documents, configurations, prompts, datasets, or other content input by the
User into the Software.
1.9 “Generated Output”
Any content, predictions, documents, answers, insights, or code generated by the Software in
response to the User’s input.
1.10 “Documentation”
Refers to the written manuals, help guides, online resources, or technical instructions provided
with the Software or hosted on Felamity’s platform.
1.11 “Workstation Rentals”
Dedicated GPU-based systems, virtual environments, or physical machines provisioned by
Felamity for model deployment, training, or inference under a separate rental/subscription
contract.
2. GRANT OF LICENSE
2.1. Scope of License
Felamity Technologies LLP ("Licensor") hereby grants the User ("Licensee") a limited, non-
exclusive, non-transferable, non-sublicensable, and revocable license to:
a) Install and use the Software, in object code form only, solely for personal or internal
business operations, in accordance with the terms and conditions of this Agreement;
b) Use the Software for deploying, testing, and operating AI models on local hardware or
designated cloud environments approved by Felamity;
c) Access features and modules based on the license type (Free Version or Advanced
Version) purchased or subscribed by the User;
d) Deploy RAGSUITE or other Felamity-developed platforms in offline environments,
subject to security and integration terms.
This license does not constitute a sale of the Software or any copy thereof and does not convey
to the User any rights of ownership in or related to the Software or intellectual property.
2.2. Free Version
The Free Version of the Software is available for use without payment, but:
• Is limited in features, performance, and customization;
• May include usage restrictions, branding elements, or feature caps (e.g., limited model
support or document input);
• Is provided as-is without any support or warranties;
• Cannot be used for revenue-generating or production-critical environments without
prior consent.
2.3. Advanced Version
Users may purchase or subscribe to the Advanced Version of the Software, which includes:
• Premium modules, enhanced model orchestration, multi-device deployments, and
enterprise-grade controls;
• Support for custom LLM model loading, vector DB integrations, embedding pipelines,
and scaling across GPUs;
• License granted only upon payment of applicable fees and issuance of a valid License
Key or access credentials;
• Duration-based or perpetual usage rights as specified in the licensing contract;
• Subject to automatic renewal unless cancelled or otherwise agreed.
Licenses under this tier are subject to commercial agreements and may include service-level
commitments (SLAs), onboarding, and implementation assistance.
2.4. Multi-User and Site Licenses
Felamity may, at its discretion, offer site-wide or multi-user licenses for organizations. In such
cases:
• The license is bound to a designated site, domain, or set of registered users;
• Use beyond the agreed user/device limit constitutes a breach;
• The organization must designate a license administrator and provide usage reports if
required.
2.5. Evaluation or Trial Licenses
Felamity may issue temporary, evaluation-based access for the purpose of pilot testing, trials,
or sandbox deployments. Such licenses:
• Are strictly time-bound;
• Must not be used for commercial or production environments;
• May be revoked at any time without notice;
• Do not transfer any ownership rights.
2.6. Reserved Rights
Felamity Technologies LLP reserves all rights not expressly granted to the User. This includes
but is not limited to:
• Right to audit deployments for license compliance;
• Right to disable or limit access in case of misuse;
• Right to issue feature updates or patches that may modify license enforcement methods.
3. LICENSE RESTRICTIONS
Without express prior written permission from Felamity, you agree that you shall not:
3.1. Modification and Reverse Engineering
• Modify, translate, adapt, create derivative works based on the Software, or allow others
to do so;
• Decompile, disassemble, reverse engineer, or attempt to derive the source code, models,
schema, or training data from the Software.
3.2. Unauthorized Distribution
• Resell, lease, sublicense, or distribute the Software to third parties in any form;
• Share activation credentials or License Keys outside your licensed entity or team.
3.3. Security and Interference
• Bypass, modify, or disable any license enforcement or usage monitoring functionality;
• Interfere with normal operation, performance monitoring, or analytics collection
systems;
• Use automation or scripting to extract or harvest Software functionality in ways not
permitted by Felamity.
3.4. Prohibited Use Cases
• Use the Software to deploy or support AI systems for:
o Deepfake generation,
o Unlawful surveillance,
o Spread of misinformation,
o Cryptomining,
o High-risk environments (e.g., autonomous weaponry) without explicit approval.
4. OWNERSHIP AND INTELLECTUAL PROPERTY
4.1. Ownership
All rights, title, and interest in the Software, its source code, trademarks, system architecture,
user interfaces, documentation, and all enhancements remain solely with Felamity
Technologies LLP or its licensors.
The User acknowledges that:
• The Software is protected by copyright, patent, and trade secret laws;
• No ownership rights are transferred under this Agreement;
• Unauthorized copying or use may lead to civil and criminal penalties.
4.2. Feedback and Suggestions
Any feedback, suggestions, or reports submitted to Felamity — voluntarily or through support
channels — may be used without obligation or attribution. This includes:
• Feature requests,
• Performance feedback,
• Bug reports.
5. THIRD-PARTY COMPONENTS AND OPEN-SOURCE INTEGRATIONS
The Software integrates components and AI models developed by third parties under the MIT
License or other permissive open-source licenses.
Examples Include:
• SentenceTransformers (by Hugging Face),
• LangChain framework,
• Falcon/Mistral/LLaMA model weights,
• Transformers, Scikit-learn, PyTorch, etc.
5.1. User Obligations
You agree to:
• Review and comply with the license terms of each third-party dependency;
• Ensure that your usage (especially commercial or repackaged deployments) does not
violate the terms of any embedded open-source components;
• Assume all risk and liability arising from reliance on such models in sensitive or
regulated domains (e.g., financial, medical, legal applications).
Felamity does not warrant or guarantee the performance, safety, legality, or data protection of
third-party systems integrated at the User’s discretion.
6. DEPLOYMENT ENVIRONMENTS AND USAGE MODELS
6.1. Offline Deployment
The Software is designed to operate in fully offline, air-gapped, or on-premises environments.
The User must ensure:
• Compliance with data residency and internal security policies;
• That local model weights or storage paths do not expose protected data externally;
• That offline usage does not circumvent license validation or feature restrictions.
6.2. Cloud or Hosted Deployment
Where cloud-based or hybrid deployment is enabled:
• Access may be subject to geographic, user, or compute quotas;
• Network monitoring and abuse prevention may be enforced;
• Usage analytics may be collected for metering or billing purposes;
• Model logs and metadata may be retained for debugging or legal purposes (with prior
notice).
7. USAGE LIMITATIONS
7.1 Offline Use Encouraged – Felamity’s Software is optimized for use in secure offline
environments, supporting privacy-first deployments. Users are strongly encouraged to run the
Software in offline or air-gapped networks unless the use of cloud-based features (such as
analytics, auto-updates, or team collaboration) is explicitly required. Cloud use may result in
data transfer governed by the terms of our hosted infrastructure and cloud service integrations.
7.2 Third-Party Model Weight Restrictions – Users integrating or deploying third-party
model weights (e.g., LLaMA, Mistral, Falcon) are solely responsible for ensuring:
(i) Compliance with the licensing terms of those models;
(ii) That such models are not used in violation of use restrictions (e.g., non-commercial
only clauses);
(iii)That integration does not expose Felamity or its platform to legal risk.
7.3 Prohibition on Legal or Medical Reliance – Generated Output, including responses,
predictions, and completions, is produced by probabilistic models and is:
(i) Not reviewed or verified by subject matter experts;
(ii) Not intended to constitute legal, financial, medical, or safety-critical advice;
(iii)Subject to algorithmic bias, inconsistency, and hallucination.
Users must independently verify any output before making decisions that carry regulatory,
ethical, or financial consequences.
7. PAYMENT AND LICENSE ACTIVATION
7.1 Payment Obligation – Access to the Advanced Version of the Software is conditioned
upon timely payment of the license fee, which may be:
(i) Subscription-based (monthly/annual);
(ii) One-time purchase (perpetual license);
(iii)Metered by usage (token, API, or GPU-hour-based).
7.2 Activation – Following payment, Felamity shall issue a License Key or other access
credentials. Users must:
(i) Activate the license within the specified time;
(ii) Use only the assigned License Key and not transfer or reuse it on unlicensed systems.
7.3 Commercial Agreement – Subscription terms, renewal conditions, support entitlements,
and termination rights may be governed by a separate Master Service Agreement (MSA) or
custom license addendum.
7.4 Refund Policy – Payments made to Felamity are non-refundable unless a refund is:
(i) Mandated by law;
(ii) Explicitly outlined in the license contract;
(iii)Issued at Felamity’s sole discretion in extenuating cases.
8. SUPPORT AND MAINTENANCE
8.1 Support Scope – Felamity offers:
(i) Enterprise Support: Under a paid support agreement, including SLA-based assistance,
onboarding, and updates;
(ii) Community Support: Free access to documentation, FAQs, and forums for Basic
Version users.
8.2 Updates and Bug Fixes – Felamity may, at its discretion, provide updates, patches, and
security enhancements. Users must maintain updated versions to receive full support.
8.3 Legacy Systems – Felamity is not obligated to:
(i) Support deprecated versions;
(ii) Provide backward compatibility;
(iii)Implement custom changes unless specified in a service contract.
9. PRIVACY AND DATA HANDLING
9.1 No Storage of Sensitive Data – Felamity does not retain prompts, documents, or outputs
by default. Offline users maintain exclusive data control.
9.2 Logged Metadata – In hosted environments, we may log non-identifiable data for:
(i) Performance diagnostics;
(ii) Abuse detection;
(iii)License compliance.
9.3 Data Opt-In – Where data logging or feedback collection is available, it will be opt-in and
transparent.
9.4 Privacy Compliance – Users are responsible for ensuring data uploaded or processed via
the Software complies with applicable privacy laws (e.g., GDPR, HIPAA, IT Act).
See our full [Privacy Policy] for details.
10. TERMINATION
10.1 This Agreement remains effective until terminated.
10.2 Felamity may immediately terminate the license and access rights if:
(i) The User breaches any provision of this Agreement;
(ii) Unauthorized modification, redistribution, or access is detected;
(iii)Payment or renewal lapses.
10.3 Upon termination:
(i) All license rights immediately cease;
(ii) User must uninstall and delete all instances of the Software;
(iii)Access to patches, updates, or technical support is revoked;
(iv)Any stored logs or usage metadata may be retained for legal audit or compliance.
11. DISCLAIMER OF WARRANTIES
11.1 THE SOFTWARE IS PROVIDED “AS IS.” FELAMITY DISCLAIMS ALL
EXPRESS OR IMPLIED WARRANTIES, INCLUDING:
(i) Merchantability;
(ii) Fitness for a particular purpose;
(iii)Title and non-infringement;
(iv)Accuracy or reliability of any Generated Output.
11.2 No oral or written information given by Felamity or its representatives shall constitute a
warranty.
12. LIMITATION OF LIABILITY
12.1 To the fullest extent permitted by law, Felamity shall not be liable for:
(i) Indirect, incidental, special, consequential, or punitive damages;
(ii) Business interruption, lost profits, data corruption, or reputational harm;
(iii)Damages exceeding ₹10,000 INR or the amount paid for the Software in the past six
(6) months.
12.2 This limitation applies regardless of the legal theory—contract, tort, negligence, or
otherwise—and even if Felamity was advised of the possibility of damages.
13. GOVERNING LAW AND DISPUTE RESOLUTION
13.1 This Agreement shall be governed by the laws of the Republic of India.
13.2 Any dispute shall first be resolved through good-faith negotiation.
13.3 If unresolved, the dispute shall be settled by arbitration under the Arbitration and
Conciliation Act, 1996. The venue shall be Tiruchirappalli, Tamil Nadu, or conducted virtually.
13.4 Each party shall bear its own arbitration costs, unless otherwise decided by the arbitrator.
13.5 Courts in Tiruchirappalli, Tamil Nadu shall have jurisdiction for enforcing arbitration
awards or granting interim relief.
14. GENERAL PROVISIONS
14.1 Entire Agreement – This EULA represents the complete and exclusive agreement
between the parties and supersedes prior agreements.
14.2 Severability – If any provision is held unenforceable, the remaining terms shall remain
valid.
14.3 No Waiver – Failure to enforce a provision does not constitute a waiver of future
enforcement.
14.4 Assignment – Users may not assign rights or obligations without written consent.
Felamity may assign this Agreement without notice.
14.5 Export Compliance – Users must not export the Software to embargoed jurisdictions or
restricted entities. Compliance with Indian export control laws is mandatory.
14.6 Force Majeure – Felamity is not liable for delays or failures caused by events beyond its
control, including but not limited to natural disasters, war, internet outages, legal restrictions,
or third-party failures.
15. CONTACT INFORMATION
Felamity Technologies LLP44, Beerangikula StreetTiruchirappalli, Tamil Nadu, India –
620008. Email: support@felamity.com.